FAQ

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FAQ

How To Order·          
·         Samples 
In general,we can send the samples with total amount under USD10.00 and total quantity less than 10 pcs based on Freight Collect, for some special items, it will be charged. 
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·         Printed catalog and full price lists 
For the reasons of new products, we are very sorry that we can not offer printed catalog and full price lists to you, in general, we will place  new products to our website in time, so you are welcome to often visit our website or join our mail list. once you have joined our mail list, if we will release our new products or some other promotion information, you will be informed by email  immediately.
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·         OEM/ODM orders 
All the OEM/ODM  orders are welcome.
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·         Delivery Time
Always fast delivery, in general, it is stock or 3-4 weeks depend on your requirements and detailed items.
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·         Shipment
As for shipment, we have a rich experience for exporting business , have many options for your choice, we can ship by sea, air cargo, and Express courier (UPS,DHL,Fedex,TNT,EMS) for your requirements.
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·         Quotation
In General, except special requirements, we quote based on Ex-Factory.
We can quote based on FOB Shenzhen or Hong Kong.
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·         Payments 
At present ,we can accept T/T (Telecom Transfer) and  transferring Western Union , for the order are more than 50,000 usd,we may accept L/C at sight.
We never accept Credit Cards.

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